Customs and import taxes.

Buyers are responsible for any customs and import taxes that may apply (including VAT and sales tax). I’m not responsible for delays due to customs.

2. Important: if your package was send back to me as “unclaimed” or “incorrect shipping address” you must pay for resending. Shipping cost depends of your location and package weight.

Any changes of the address doesn’t possible after shipping!

3. If you make a return not due to a defective product, delivery is at your expense.

4. Due to the customs house delays or in the eve of holidays shipping time may be increased.
I hope you will understand that I can’t take responsibility for the work of the post. After shipment I will update tracking details. You are responsible for package tracking.

5. Actual color may vary from the color on your screen due to monitor color restrictions.

6. If you chose PayPal check out and didn’t fill up shipping details on this site, I will ship to your PayPal address, unless otherwise requested. Please check your PayPal address is correct. Any changes of the address doesn’t possible after shipping!

Shipping

Processing time 2-10 business days (when indicated “ready to ship”). You can request a cancellation within 24 hours of purchase.

Estimated shipping times
USA: 3-8 weeks
Europe: 3-8 weeks
Australia, New Zealand and Oceania: 3-8 weeks
Asia Pacific: 3-8 weeks
Latin America and the Caribbean: 3-8 weeks
North Africa and the Middle East: 3-8 weeks
Sub-Saharan Africa: 3-8 weeks

I’ll do my best to meet these shipping estimates, but cannot guarantee them.

Payment

I keeps your payment information secure and never receive your credit card information.

Returns & exchanges

I gladly accept returns and cancellations.

If you make a return not due to a defective product, delivery is at your expense.

Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase

I don’t accept exchanges, but please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • custom or personalized orders
  • perishable products (like flowers)
  • digital goods
  • intimate items, including robes and peignoirs (for health/hygiene reasons)
  • items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.